As Dr. Salim Balin clinic, we prioritize the right to privacy, which is also a patient’s right, in our practice activities and/or video consultancy services we offer. With this awareness, we implement the necessary procedures for the processing and storage of the personal data of the persons related to our practice / services, including our patients, patient relatives, clients, employees, who benefit from the health services / consultancy services we offer, in accordance with the Constitution of the Republic of Turkey and international conventions on human rights to which our country is a party and the Law No. 6698 on the Protection of Personal Data (“KVKK”).
Pursuant to the LPPD and in our capacity as Data Controller, your personal data will be recorded, stored, updated, disclosed/transferred to third parties where permitted by the legislation, classified, anonymized where necessary, de-identified where necessary, destroyed and processed in connection with our activities and service purposes in a measured manner in the ways listed in the LPPD within the framework described on this page and within the limits prescribed by the legislation.
With this Clarification Text, enlightening information is conveyed in the capacity of “Data Controller” on how your personal data obtained within the scope of the health services we provide are processed (what kind of personal data we collect, how we collect, how we use, how we protect, how we transfer, how to delete, etc.).
Below is the information regarding the processing of your personal data by Dr. Salim Balin as the data controller;
HOW DO WE COLLECT AND PROCESS PERSONAL DATA?
We collect various information from our patients and / or legal representatives of our patients when necessary, from our clients before and / or during the service within the framework of the health services / consultancy services we provide, from our employees and third parties associated with our practice / services within the scope of the service we provide. Such information is collected in accordance with the data processing principles and conditions set out in the Personal Data Protection Law No. 6698 (“KVKK”) under all circumstances.
Among the personal data of special nature, health data of the data subjects may be processed by persons or authorized institutions and organizations under the obligation of confidentiality for the purposes of protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing, without seeking the explicit consent of the data subject. In addition, regardless of the type, all special categories of personal data can only be processed if adequate measures determined by the KVKK are taken in accordance with the law.
Your personal data that you share with us within the scope of our practice activities / Consultancy Services; by automatic or non-automatic methods. Salim Balin for the purposes of protection of public health, preventive medicine, medical diagnosis, treatment and care services provided by Dr. Salim Balin, planning and management of health services and financing; It is collected by obtaining, recording, storing, storing, changing, rearranging through all channels, including social media applications such as website, survey, social responsibility, and social media applications, and verbal, written, visual or electronic media, hotline / call center, website, verbal, written and similar channels. Within the scope of KVKK, any operation performed on the data is accepted as “processing of personal data”.
In addition, your personal data may be processed when you use our hotline or website for information, appointment, complaint or other purposes for service delivery, when you visit our practice or our website and when you browse this site.
WHAT PERSONAL DATA DO WE COLLECT?
Examples of your personal data that we collect for the purposes specified in Section 3 below, although their content varies depending on the health services offered or to be offered to you or your legal relationship with our practice /Salim Balin (employee, consultant, etc. persons) are given below;
Your identity information: Your name, surname, copy of your identity document or passport copy or driver’s license copy, Turkish ID number, passport number or temporary Turkish ID number, place and date of birth, marital status, gender, insurance or patient protocol number and other identification data that we can identify you.
Your Contact Information: Your address, telephone number, e-mail address and other contact data, records of your calls to the hotline and personal data obtained when you contact us via e-mail, letter or other means.
Your Accounting Information: Your financial data such as your bank account number, IBAN number, credit card information, billing information.
Your private health insurance data and/or Social Security Institution data for the purpose of financing and planning of health services.
Your camera recordings images that are kept for security and audit purposes within the scope of our practice.
Your Health Information: All kinds of your personal data related to health and sexual life obtained during or as a result of the execution of medical diagnosis, treatment and care services, including but not limited to your laboratory results, test results, examination data, prescription information.
Your Biometric Data and other data: your photographs in connection with the provision of health services, your photographs to be used in the processes within the scope of the personnel file due to your being a practice employee.
In case you receive video call consultancy service with remote connection systems, your identity data, communication data, health data and related sexual life and genetic data, as well as your visual and auditory data obtained in connection with the service, Interview Records / Client File organized by the Consultant.
In case you apply for a job at the practice, your other personal data, including the curriculum vitae provided in this regard, and if you are an employee or consultant of the practice, data on your family members and all kinds of personal data to be used within the scope of your service contract and personal file related to your legal relationship.
In general; All kinds of your Personal Data of private and general nature that you share with our practice / Salim Balin and various channels are within the scope of the data collected.
PURPOSES AND LEGAL REASONS FOR PROCESSING YOUR PERSONAL DATA
Both personal data of private nature and personal data of general nature that you share;
To fulfill our legal obligations under the Basic Law No. 3359 on Health Services, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and Affiliated Organizations, Regulation on Private Health Institutions for Outpatient Diagnosis and Treatment, Regulation on Personal Health Data and other relevant regulations,
Retain your data within the scope of our contractual obligations
Maintaining information about your health data that must be kept within the scope of the relevant legislation,
Sharing the requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation,
Protection of public health, preventive medicine, medical diagnosis, treatment and care services,
To be able to provide information to prosecutors’ offices, courts and relevant public officials in matters related to public security and legal disputes, upon request and in accordance with the legislation,
Provision of health and counseling services, including preventive health care,
Financing planning and management for the delivery of health services,
Video Counseling Service Presentation,
Taking all necessary technical and administrative measures within the scope of data security,
Planning and managing the internal functioning of the practice, developing services, analysis, risk management and evaluation of quality processes,
If you make an appointment, you can be notified about the appointment,
Monitoring and preventing fraud and unauthorized transactions,
Issuance of self-employment receipts for our services rendered;
Verification of your identity,
Responding to all your questions and complaints about our health services,
Measuring patient satisfaction and improving patient satisfaction, training and developing our employees,
Supply of medicines or medical devices,
Fulfillment of risk management and quality improvement activities,
Providing information by Marketing, Media and Communications, hotline departments, designing and communicating special content, tangible and intangible benefits on web and mobile channels, public information applications,
In order to ensure the execution of the human resources policies of our practice; to increase the level of performance and employee satisfaction and to ensure occupational safety and work peace, as well as the obligations stipulated by the Labor Law and labor and social security legislation and other legislation in force,
It can be processed for purposes.
Your personal data may be transferred to the physical archive and / or information systems within our practice / Salim Balin and / or contracted organizations and kept in both digital and physical environment.
ISSUES RELATED TO EXPLICIT CONSENT WITHIN THE SCOPE OF THE PROCESSING CONDITIONS OF PERSONAL DATA
Within the scope of Articles 5 and 6 of the KVKK, “personal data cannot be processed without the explicit consent of the person concerned”. However, the following cases are listed as exceptions to this situation;
It is clearly stipulated in the laws.
It is mandatory for the protection of the life or physical integrity of the person himself/herself or of another person who is unable to disclose his/her consent due to actual impossibility or whose consent is not legally valid.
Provided that it is directly related to the establishment or performance of a contract, it is necessary to process personal data belonging to the parties to the contract.
It is mandatory for the data controller to fulfill its legal obligation.
It has been made public by the data subject himself/herself.
Data processing is mandatory for the establishment, exercise or protection of a right.
Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
However, we would like to point out that these exceptions are not valid for all personal data of special nature and in all cases. Data relating to race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, appearance, membership to associations, foundations or trade unions, health, sexual life, criminal convictions and security measures, and biometric and genetic data are sensitive personal data and cannot be processed without the explicit consent of the data subject. If regulated by law, explicit consent is not required for personal data other than health and sexual life.
Personal data relating to health and sexual life can only be processed by persons or authorized institutions and organizations under the obligation of confidentiality for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing, without seeking the explicit consent of the data subject.
For this reason, due to the fact that we provide preventive medicine and other health services, we process the health data of our patients and, if necessary, sexual life data without obtaining explicit consent.
In cases regulated by the law, we process private data other than health and sexual life without obtaining explicit consent.
We process all other special and other personal data by obtaining your explicit consent.
In short, your personal data will be processed in accordance with the law and the rule of honesty, in connection with the purposes of processing, in a limited and measured manner, accurately and up-to-date, for specific, clear and legitimate purposes.
WHAT IS THE PROCESSING PERIOD OF YOUR PERSONAL DATA?
Your Personal Data will be processed in accordance with the legislation on the protection of personal data, especially KVKK, and the periods required by other legislation (legal periods such as statute of limitations, within the periods related to legitimate interest), in any case, as long as the above legitimate purposes do not disappear.
PERSONS AND ORGANIZATIONS TO WHOM YOUR PERSONAL DATA MAY BE TRANSFERRED
Institutions or organizations permitted by the provisions of the Basic Law No. 359 on Health Services, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Organizations, the Regulation on Private Health Institutions for Outpatient Diagnosis and Treatment, the Regulation on Personal Health Data and other relevant legislation, the Ministry of Health and its sub-units, security forces affiliated to the Ministry of Interior and similar law enforcement agencies, Prosecution authorities, Courts, other official authorities authorized by law, private insurance companies, our lawyers in case of a possible legal dispute, consultants, auditors, business partners, laboratories, centers and similar third parties that we cooperate with for health services, domestic organizations and other third parties from which we receive contractual services to carry out our activities.
WHAT SHOULD YOU DO IF YOUR PERSONAL DATA CHANGES?
If there is a change in your personal data, you should tell us so that we can update our records. In addition, in accordance with our procedures, your consent will be requested from you in order to check the accuracy and currency of your personal data such as your contact and address data.
PERSONAL DATA OF CHILDREN
Under the laws of the Republic of Turkey, we may process personal data of individuals under the age of 18 with the consent of the minor’s parent or guardian in cases where explicit consent is required.
RIGHTS OF THE PERSONAL DATA OWNER IN ACCORDANCE WITH KVKK NUMBER 6698
Pursuant to Article 11 of the KVKK No. 6698, the rights of the Personal Data Owner are as follows:
By applying to us in accordance with the legislation regarding your processed personal data,
Learn whether personal data is being processed,
Request information if their personal data has been processed,
To learn the purpose of processing personal data and whether they are used for their intended purpose,
To know the third parties to whom personal data are transferred domestically or abroad,
To request correction of personal data in case of incomplete or incorrect processing,
To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK (since personal data within the scope of health is obliged to be kept within the scope of the legislation, the right to deletion will be evaluated in accordance with the Regulation on Personal Health Data).
In case of correction, deletion or destruction of personal data, to request that these transactions be notified to third parties to whom personal data are transferred, (since personal data within the scope of health are obliged to be kept within the scope of the legislation, the right to deletion will be evaluated in accordance with the Regulation on Personal Health Data).
To object to the emergence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems,
You have the right to demand the compensation of the damage in case of damage due to unlawful processing of personal data.
In addition, when we obtain your consent to process your personal data for a specific purpose (for example, for a research project) or to carry out informative promotional activities for you, you can withdraw your consent at any time.
In order to exercise your rights mentioned above, you can submit your identity information, the right you want to exercise and the text describing your request in detail by filling out the “Application Form in accordance with the Law on the Protection of Personal Data” at the web address www.drsalimbalin.com.tr; “Ertuğrul Gazi sok, Atatürk Mahallesi. No:2 H Metropol AVM B block 18.floor no:282 Ataşehir/İstanbul” by hand, through a notary public or by registered mail with return receipt requested with the note “Personal Data Information Acquisition Request”. In addition, if necessary, you can contact the e-mail address with the extension firstname.lastname@example.org or the telephone line +90 552 726 39 23.
During the application, we reserve the right to request the presentation of an identity card in order to confirm the identity information.
Your applications within this framework will be finalized within maximum 30 days. Such applications are free of charge, and in accordance with the second paragraph of Article 13 of the law, if the transaction requires an additional cost, the fee in the tariff determined by the Board will be charged by our practice /Salim Balin.